Refund and Returns Policy

Thank you for shopping at channel4u.store. We appreciate your trust in our platform and want to ensure you have a clear understanding of our refund and return policy. Please read this policy carefully before making any purchase.

1. Digital Product Policy

All products sold on channel4u.store are digital and downloadable in nature. Once a product (such as files, templates, software, or other digital content) has been purchased and successfully downloaded, it is considered delivered and completed.

Because digital items cannot be returned like physical goods, we do not offer refunds or exchanges after the product has been delivered or accessed, except under the specific conditions mentioned below.

2. Eligibility for Refund

Refunds may be granted only in the following rare cases:

The digital product was not delivered due to a technical issue from our side (e.g., download link not working or product not received after payment).
The file is corrupted, broken, or cannot be accessed even after troubleshooting, and you notify us within 7 days of purchase.
You were charged twice for the same order due to a payment gateway error.

To request a refund under these conditions, please contact us at p04258602@gmail.com with your order number, transaction ID, and a short explanation of the issue.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

Customer changed their mind after purchase.
Customer misunderstood the product description or expected features not mentioned.
Product was downloaded, accessed, or used successfully.
Issues caused by third-party software, device incompatibility, or internet problems.

4. Replacement or Re-Delivery

If there is a technical issue with your digital product (like file corruption or wrong file download), we will re-send or replace the correct product at no extra cost, once the issue is verified.

5. Cancellation Policy

Since our products are delivered instantly upon payment, order cancellations are not possible once payment is confirmed.

6. Contact for Refund Queries

If you believe you are eligible for a refund or have any concerns regarding your order, please contact us using the details below:

Email: p04258602@gmail.com
Phone: 7014892066
Address: Jaipur, Rajasthan, India
Website: https://channel4u.store

7. Policy Updates

We may update or modify this Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised date.

Last Updated: October 2025